Clear rules.
Confident training.

• The complimentary first week is included automatically when a new member joins; no separate request is needed.
• The introductory week is available once per person—not once per email address. Creating a new account does not renew eligibility.
• We offer four Flex Live sessions each week. During your 7-day complimentary trial, Essential includes up to two; Progress, Advanced and Pro include all four.
• Additional lessons and programs may be purchased separately. Flex Hours, Private Coaching Hours, membership discounts and priority benefits begin only after the first successful scheduled membership payment. Retreat Credit follows the separate annual release milestone below.
• Participants under 18 remain subject to review, adult billing responsibility and parent or legal-guardian consent.

Monthly amounts are shown for comparison; payments are collected every three months in advance. Essential begins with a three-month commitment, Progress with six months, and Advanced and Pro with twelve months. After the initial term, every plan renews for successive three-month commitments, billed quarterly, until canceled.

The 5% pay-in-full option applies to Advanced and Pro only. Essential and Progress are billed quarterly. Paying for twelve months upfront follows the same quarterly training-hour schedule and annual Retreat Credit milestone. After the prepaid year, renewal continues in three-month terms billed quarterly until canceled.

• Benefit cycles start with the first successful paid membership period, after the trial. Progress repeats every six months; Advanced and Pro repeat every twelve months. These cycles continue independently of the later three-month renewal commitments.
• The rollover limit applies to the total unused balance at the end of a cycle, including earlier carried hours. It is applied before the next cycle’s first quarterly release. Any excess expires; there is no penalty fee for using fewer hours.
• For example, a Pro member with 28 unused hours at the twelve-month review carries 20 forward; 8 expire. The next eligible paid quarter then adds 10 new hours.
• Rollover requires continued active, paid membership. Turning off renewal does not remove current paid access; released hours remain usable within their validity period until membership ends. A failed payment may pause bookings and new releases under the payment rules below.
• These rollover allowances apply only to Flex Hours. Essential has no included Flex Hours. Private Coaching Hours and annual Retreat Credit follow their separate rules.

Flex Live

Four live flexibility and stretching classes weekly, supporting your daily practice. These are separate from Targeted Programs. Essential may attend up to two each week; Progress, Advanced and Pro may attend all four. Visits reset weekly and do not use Flex Hours.

Flex Hour Credits (Flex Hours)

Each Flex Hour covers one hour of eligible program training. Earn hours each paid quarter, use them throughout your benefit cycle and carry eligible unused hours forward within your plan’s rollover allowance. Reserved for Targeted Programs: focused intensives that train a specific element toward a defined result. Use them for a complete eligible program or selected eligible drop-ins. Advance booking, space and the appropriate experience level are required.

Private Coaching Hours

Reserved for one-on-one coaching with Ulzii. They are separate from Flex Hours and may not be exchanged between balances.

Discounts

Apply only to eligible purchases and do not stack with packages, promotions or another membership discount. The lower valid price applies.

Retreat Credit

Released once in full at the annual milestone above for an eligible Flex Club retreat booking. Its validity follows the annual retreat booking terms. It has no cash value and does not replace Flex Hours.

• Targeted Programs: cancel at least seven days before the intensive begins for restoration of reserved Flex Hours. Later cancellations may forfeit some or all reserved hours.
• Targeted Program drop-ins: cancel at least 24 hours before the session to restore the Flex Hour.
• Private coaching: cancel or reschedule at least 48 hours before the appointment to restore the Private Coaching Hour.
• Flex Live: cancel before the stated class cut-off.
• Late cancellation or no-show: the reserved visit or hour may be forfeited.
• Flex Club schedule changes: if Flex Club cancels or materially reschedules a session, the applicable visit, hour or payment is restored or transferred to a suitable replacement.

• To turn off renewal, email info@ulziiflexclub.com from the address connected to your member account. Flex Club will confirm the request and current commitment end date in writing.
• Turning off renewal does not end the current commitment early. Pioneers have the special first-paid-quarter exit right described in the Pioneer benefits below.
• Early termination may be considered for documented medical inability, death, a serious hardship approved by Flex Club, or another circumstance required by law.
• When an early termination is approved, unused future benefits are removed and no additional benefits are released. Benefits already used are not refundable except where law requires otherwise.
• Paid-in-full memberships remain active through the term unless an approved early termination applies.

• Each person may maintain one verified Flex Club member profile.
• Membership history may be matched using verified identity, email, phone and payment-customer information.
• Creating another account does not reset benefit balances, commitments or new-member eligibility.
• Returning members reconnect to their original membership history whenever reasonably identifiable.
• The complimentary introductory week and other new-member offers are available once per person, not once per email address.
• Accounts, booking links and member benefits may not be shared or transferred.

• A failed payment begins a seven-day grace period.
• New bookings and benefit use may be paused until payment is resolved.
• Benefit release dates do not advance while an account is suspended.
• A second account may not be used to bypass an unpaid commitment or suspension.
• Members are responsible for maintaining current billing and contact information.

• Required consent: every member and nonmember participant must sign the applicable participation and liability form before access is provided. Complete the participant consent form.
• Members must follow instructor safety directions and disclose relevant limitations before participating.
• Program prerequisites and placement decisions are made for training safety and group quality.
• Respectful conduct is required in Flex Live sessions, private coaching, programs and retreats.
• Flex Club may automatically record sessions for safety, quality review, training records or an authorized replay. Participants may not record, redistribute or share a session or private member link without written authorization.
• Every registration for a member under 18 is subject to Flex Club review and written approval before participation.
• A parent or legal guardian who is at least 18 must own the verified account, complete billing information, accept financial responsibility and electronically sign the consent form for the minor.
• For children under 13, the adult account holder—not the child—must enter and manage all account information.
• Serious safety, harassment, fraud or account-sharing violations may result in immediate suspension or termination, subject to applicable law.

• The normal seven-day complimentary trial.
• A special right to leave at the end of the first paid quarter without completing the remaining initial commitment. Request cancellation before the next quarterly charge; paid access continues through the current paid quarter.
• Protection against verified Flex Club technical problems: an inaccessible eligible class, credit or benefit is restored, replaced or extended as appropriate.
• One complimentary 20-minute personal onboarding and goal-setting session.
• Direct Pioneer support and faster help with booking or account issues.
• Two exclusive group feedback meetings with Ulzii during the first paid quarter.
• The current price of the selected membership is protected for the first twelve months while the membership remains active and in good standing.
• After completing the first paid quarter in good standing, a lifelong, personal 5% Flex Club Pioneer Voucher for separately purchased private lessons with Ulzii Kee. It remains valid whether the membership continues or ends. Not applicable to retreats, intensives, programs or other special projects. The voucher is non-transferable and cannot be combined with other discounts or promotions unless Flex Club approves otherwise in writing.
• Optional “Founding Pioneer Member” recognition.
• Early previews of new programs and opportunities to influence scheduling and future Flex Club features.

Book two eligible consecutive full Intensives or Targeted Program packages together. The higher-priced package is charged at its regular price; the equal- or lower-priced second package receives 50% off its regular price.

• The offer is available to members and nonmembers. Both full program places are arranged together for the same participant, subject to availability, registration status and prerequisites.
• Not applicable to single-session drop-ins, Flex Live, private lessons, retreats, membership fees or other special projects.
• Each pair receives one 50% discount. The discounted package does not generate another 50% voucher or qualify as the full-price package for an overlapping pair.
• The membership’s 5% annual pay-in-full saving concerns membership fees only. The lifelong Pioneer 5% voucher concerns private lessons only. These are separate from this program-package offer.

To arrange the pair, contact Ulzii before making separate program payments. Flex Club confirms both places, eligible Flex Hours and the final amount before payment. The package is confirmed when its booking and payment arrangements are complete.

• Material membership terms, total commitment price, payment schedule and renewal method should be displayed before purchase.
• Members should receive confirmation of enrollment, payment choice and cancellation instructions.
• Flex Club may update operating rules for future benefit cycles with reasonable notice. A change will not remove benefits already earned in the current cycle.
• This guide summarizes Flex Club operating rules and does not waive rights provided by applicable law. The signed membership agreement, payment authorization, checkout disclosures and applicable law control if a conflict exists.

Questions about a balance, booking or exceptional circumstance may be sent to info@ulziiflexclub.com.